The ACS has issued new guidance for retailers in regards to face masks in stores.
Under the new regulations, from November 30th, customers must wear a face mask in store. This also includes colleagues when in customer facing areas.
This is now a legal requirement for customers, however the ACS is advising not to challenge those who refuse to wear masks, as this can lead to abuse.
ACS has also provided in-store signage and briefers for retailers, available on the website below: https://www.acs.org.uk/advice/covid-19-coronavirus