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ACS SURVEY REPORTS ON RETAILERS’ HOLIDAY MANAGEMENT CONFIDENCE

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In November last year, the results of the national ACS were announced, revealing that 71.5% of retailers reported that they feel “very confident” when it comes to managing their employees’ holiday.

The survey, comprised of feedback from over 1100 convenience retailers, found that more than two thirds of respondents ranked their confidence in managing holidays highly.

Another 17.0% of retailers expressed being “fairly confident”, underscoring a strong overall sense of assurance.

In contrast, only 4.2% of respondents said they were “not at all confident”, 1.5% said they were “not very confident”, and 5.9% selected “don’t know”.

Garry Craft, Managing Director of Convenience Stores at S4labour, commented: “These survey results are good, but it’s our goal to make even more retailers feel confident in the accuracy and compliance of their holiday management. We’ve found that a big part of this assurance comes from retailers knowing that the data they are giving to accountants or payroll software is correct to begin with. Some of the challenges that we’ve seen are retailers who are still calculating holiday on historic accrual rules, as well as those who do not have enough data to manage 52-week averages. Some are paying their employees based on expected hours, rather than actual hours worked, and are not working through complexities such as maternity and paternity rules.”

With wage increases coming into effect from April 1st, now is the time for retailers to get ahead on cost management by using the right tools to scrutinise every aspect of their spending, which includes holiday management.

S4labour provide rota, people and payroll management tools to convenience and forecourt operators, supporting the likes of Rav Garcha, PriceWatch, Gardner Garages and Midland Motor Fuels. The team will be attending The National Convenience Show from April 29th – May 1st to speak directly to retailers about how they can help them to manage their costs and grow profits.

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